Great arch support! I just had bunion surgery on both feet this summer. I really needed a shoe that had excellent arch support, was comfortable on my feet, and something also stylish since I work in an office all day. These were it! I probably would not wear them with a skirt or dress though but they were excellent with dress pants. This is my third pair of Asics GT 2160 that I have ordered (different styles) since this summer. They tell everyone to size up, but I found the shoe to be true to size and got my regular 39′s (I am an 8 1/2 or 9). They did seem a bit snug at first, but they softened up after a few wearings. Also they were a little tight across the top of the foot, but here again that stretched also within a few hours. I am a true believer you get what you pay for. These shoes are a little pricier than I normally pay for shoes but they are more than worth it because of the comfort level and looks.
I just wanted to contact someone at Zappos and rave about the customer service I just recieved on the telephone. I was neededing to talk with someone about a return that I made and I was connected with a woman named Alice. What I am most thrilled about is how sweet and pleasant she was on the phone with me. So many times you call customer service centers and speak with people who seem to hate their life and their job. Alice was BY FAR the nicest, most pleasant woman I have ever spoken with.
Not only was she pleasant and helpful, she took a genuine interst in ME, the customer, while on the phone with me. We spoke about my wedding shoes that I was reordering through you, ended up chatting very briefly while she proccessed things about my trip to Jamaica for the wedding, etc. No one has ever asked me about ME in a customer service call. I am floored.
Please PLEASE let this womans supervisor know that I will be shopping for my shoes through zappo as long as they are in business over any other company BECAUSE of Alice. I sure hope she gets a pat on that back for a job well done…. she deserves it. I know that customer service can be a thankless job somedays when nasty phone calls come in. PLEASE share this email with her. I want to be sure she knows she is appreciated and valued! She made my day.